Margaret Gifford - Upper East Side, NYC
"I highly recommend TERSO MR. Mr. Flores was able to quickly solve a difficult issue with marble showers installed during an apartment renovation. He had unparalleled knowledge of marble and stone, was quick to diagnose the issue and his team followed up with great attention to detail and a mastery of craftsmanship. His service team was prompt and highly professional at all times."
Lea C - Manhattan, NYC
Just wanted to say thanks again for the amazing job! Not only did you solve a big problem for me, but the whole process was so smooth and easy and clean. Erick and Jesus were great. And the bag with cleaning supplies is super helpful. All so perfect really!
VP Manufacturing - Beachwood Custom
We are custom furniture experts for hotels - but not stone experts. When one our clients asked for a solution for 600 rooms with stone tops, we turned to Terso for advice, and they saved the day with an easy and cost-effective solutions!"
Mark Giudice - Staten Island, NY
I have a large marble shower that was in desperate need of being re-grouted. I had called a few contractors to do the work and quite frankly I was disappointed. The work was sloppy and didn't look much better than before the work was done. My wife and I even considered redoing the entire bath. A colleague of mine recommended Terso and I have to say it was the best advice I had received. The restoration was short of incredible. It actually looked like we did remodel. Terso was extremely clean, professional and most importantly, quite knowledgeable about maintaining the new look. I would HIGHLY recommend these guys.
Knowledgeable, technically expert, immaculate, polite and respectful are some adjectives that come to mind when describing Juan Flores and his team.
The problem: I looked for about six months for someone to fix the broken marble step on my master bathroom shower. I could not find anyone capable of both the marble repair and removal and replacement of the thick three-pane glass shower door. The marble repair people I spoke with needed a second business to remove the shower door and some required that I purchase a new shower door at enormous cost.
The solution: Then I was referred to Terso and I was pleasantly surprised with Juan’s responsiveness and ability to do the entire job at a reasonable cost. I also appreciated that he was proactive in communicating regarding the scheduling of the work, which had to be done in stages. The end product was perfect - they did an excellent and professional job.
My husband and I heartily endorse Terso Marble and would not hesitate to recommend Juan and his team. They are fabulous!
Kathy Quinn Fable
"Thank you for making my marble floors look totally brand new again!! Excellent team -- excellent job!!"
"I'm not one to push any services but it's always nice for us to share referrals from people we trust. We used TERSO MR yesterday to "spruce up" our marble and granite countertops. Re-grouted the floors in the bathroom around the tubs and in the shower as well as the entire Master bath. Things were done above and beyond what was talked about for no additional charge. No more little scratches, loose tiles were epoxy glued, shower lining was done, etc...nothing was left incomplete. Juan and his three others, were at our house for 7 hours. Not only was everything done to almost perfection but they left the place immaculate and clean. No chemicals were ever used. I would HIGHLY, HIGHLY recommend calling them if you need any marble, tile, granite work done. The work was very, very reasonable and perfect..."